Shipping Policy

At Bridal House, we value your time and trust. We work hard to make sure every order arrives safely, on time, and in excellent condition. To achieve this, we partner with reliable logistics providers like Delhivery and other top courier services.  

Delivery Timeline

Delivery timelines may vary based on the destination:  
Within the same state: 1 to 3 business days  
Other states: 3 to 5 business days  
Rural and remote areas: 5 to 7 business days  
These timelines are estimates and may change due to courier operations, weather, public holidays, or unexpected situations.  

Shipping Charges

We offer free shipping across India on all orders.  

Order Processing
Orders are processed after confirmation. Once dispatched, we share tracking details with the customer using their registered contact information.  

Damaged or Tampered Packages
If your package looks damaged, tampered with, or opened at delivery, please do not accept it. Contact our customer support team right away with your order details.  

Customer Care: 9540333266

Email: bridalhouse06@gmail.com

We will do our best to arrange a replacement or find a suitable solution as quickly as possible.  

Cancellation Policy

You can cancel orders only before they are shipped. Once dispatched, we cannot allow cancellations. If you cancel an order before shipping, we will refund the full order amount to the original payment method. Bridal House has the right to cancel any order due to unforeseen circumstances, stock issues, or operational problems. In such cases, we will initiate a full refund.  

Delivery Delays & Exceptions  

While we aim to meet our delivery timelines, delays can happen due to factors beyond our control, such as:  
Natural disasters  
Government restrictions  
Courier service interruptions  
Remote location access  
Bridal House is not responsible for delays caused by these situations.  
Incorrect Address or Contact Details
Customers must provide accurate and complete shipping information. We will not take responsibility for any delay, return, or no delivery due to incorrect or incomplete details.